Campaign is not launching?

Customer Question: My campaign is active but no messages are being sent. What's wrong?

Short Answer: Campaigns need at least one connected mailbox (or LinkedIn account), a target audience with qualified leads, and a complete sequence. Check all three before escalating.

Response Template:

Thanks for reaching out! Let's take a look at what might be holding your campaign back.

A few common things to check:

• Mailbox connected? Go to Settings → My Profile → Outreach Channels and confirm your email or LinkedIn account is linked and active.

• Leads available? If your audience filters are very narrow, the pool may be too small to start. Try relaxing some criteria.

• Sequence complete? Make sure all steps in your sequence have content and none are in draft/error state.

• Manual review mode? If your campaign is set to Manual Review, emails won't send until you approve them from the Tasks page.

Let me know what you find and I'm happy to dig in further!